Frequently Asked Questions

Below is a list of some of the most common questions we get asked here at Popcorn Planet. However, if you still can't find an answer to your question, please do not hesitate to contact us on 020 8904 258 or email sales@popcornplanet.co.uk

Q. Do the prices shown include VAT & Delivery?

A. The prices online include VAT. Delivery is charged at a flat rate of 4.95 for an order below 40 and is free for orders over 40. For larger and bespoke orders the delivery may vary for different products and quantities please give us a call and ask us!

Q. How do I send you my artwork?

A. Once you have completed your order you will receive a confirmation email. Please reply to this email and attach the artwork you require printing on the product.

Q. When will I receive my popcorn?

A. Our lead time vary depending on the product and any personalization that may be required. We offer an express service where many of our products can be delivered in as little as 24 hours please give us a call to see if we can arrange express delivery for your required products

Q. I can't see what I am looking for on the website - can you help?

A. Absolutely! Give us a call 020 8904 2587 or email sales@popcornplanet.co.uk and we will try our best to help.

Q. Can I order over the phone?

A. Yes. Our friendly team of account executives are on hand to guide you through the ordering process - give them a call on 020 8904 2587 and they will be happy to assist you.